Institutions trust us with their overdue portfolios for practical reasons: operational experience, on-ground reach, disciplined processes and transparent reporting. Here is what stands behind that trust.
Every claim below is backed by how we actually operate — not marketing language.
Meerasa was founded in 2017, and our leadership comes from hands-on recovery operations. Our founder began as a field executive and served as Cluster Head at L&T Finance before establishing the company — so our approach is shaped by real collection experience, not just process manuals.
We operate an on-ground network across Maharashtra for field operations, customer engagement and resolution support — giving clients reliable coverage where their borrowers are.
Our teams work across retail and commercial portfolios: home, personal and business loans, credit cards, vehicle loans and consumer durables — across both secured and unsecured lending.
Every mandate follows a disciplined, stage-wise approach — portfolio assessment, early intervention, tele-collection, field operations, resolution and escalation — so no account falls through the cracks.
Portfolio tracking, promise-to-pay discipline and regular MIS reporting give your teams clear visibility into collection activity, follow-ups and outcomes.
Our field and tele teams engage customers formally and respectfully. Professional conduct is built into how we train, brief and monitor every interaction — never aggressive, always documented.
We work within your policies and compliance framework, and coordinate legal escalation responsibly — supporting your governance requirements rather than working around them.
We operate as an extension of your collections function — aligning our teams to your products, policies and escalation matrix, and adapting as your portfolio needs change.
Talk to us about your collection and recovery requirements — we will walk you through our approach.
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Meerasa Group brings together specialised businesses serving the insurance, lending and financial services ecosystem.