Loan Portfolios

Credit Card Collection Services

Meerasa provides credit card collection services for banks, NBFCs and financial institutions managing overdue credit card collection portfolios.

Credit card portfolios are revolving and high-volume, with performance driven by bucket discipline. We support credit card collection with scaled tele-operations and targeted field intervention. Our approach covers credit card debt collection, credit card overdue recovery and credit card recovery agency support.

How We Help

Credit Card Collection — Our Process

Bucket-wise Prioritisation

Segmentation of overdue card accounts by delinquency stage and value.

Tele-Collection at Scale

High-volume calling operations for reminders and follow-ups.

Payment Reminders

Timely, professional reminders supporting on-time payment behaviour.

Field Intervention

On-ground visits for higher buckets and non-responsive accounts.

Performance Reporting

MIS on contact rates, promises kept and bucket movement.

Discuss Your Recovery Portfolio

Share your portfolio characteristics — we will outline a structured recovery approach.

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